Privacy Policy

1. What this policy covers

This policy explains how Vaishnavii International Courier & Cargo ("Vaishnavii", "we", "us") collects, uses and protects personal information when you request a quote, book a shipment, track a parcel, or otherwise use vaishnavipardeshparcel.com.

2. Information we collect

• Booking details: sender and receiver name, phone number, address, city, country and (where required for customs) ID details such as Aadhaar for the sender.
• Shipment details: package weight, dimensions, declared contents and value, and the booking/airway bill number generated for tracking.
• Contact details: phone number and, if you provide it, email address, used to share quotes, booking confirmations and delivery updates.
• Basic technical data: standard web server logs (such as IP address and browser type) generated when you visit our website.

3. How we use this information

• To prepare rate quotes and process bookings.
• To generate shipping labels, customs invoices and the documentation required by airlines, shipping lines and customs authorities.
• To provide shipment status through our tracking tool.
• To contact you about your booking, pickup, delivery, or any issue with your shipment.
• To meet legal and regulatory record-keeping requirements for international shipments.

4. Who we share it with

We share shipment information only with the parties needed to move your parcel — airlines, shipping lines, customs brokers, customs authorities, and last-mile delivery partners in the destination country. We do not sell personal information to third parties for marketing purposes.

5. Data retention and security

Booking and shipment records are retained for as long as needed to meet customs, tax and regulatory record-keeping requirements, and to handle any post-delivery queries or disputes. Access to booking data in our system is restricted to authorised staff and agents through a login-protected admin panel.

6. Cookies

Our website uses only the minimal session cookie required to keep an admin or agent signed in to the booking panel. We do not use third-party advertising or tracking cookies.

7. Your rights

You can ask us to review, correct, or delete the personal information we hold about a booking by contacting us using the details below. Some information may need to be retained where required by customs or tax law even after a request to delete it.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our services or applicable law. The version published on this page applies from its "last updated" date above.